About The Position

The Customer Service Rep operates equipment; stocks ingredients from delivery areas to storage, work areas, and walk-in coolers; prepares products; receives and processes telephone orders; takes inventory and completes related paperwork; and cleans equipment and the facility approximately daily. The role also requires accurately handling calculations and monetary change, communicating with customers and co-workers in person and by phone, and entering orders using a computer keyboard or touch screen.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from delivery areas to storage, work areas, and walk-in coolers.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter orders using a computer keyboard or touch screen.
  • Communicate with customers and co-workers to process orders by phone and in person.
  • Make correct monetary change.

Benefits

  • 401(k) plan
  • Health insurance for full-time positions
  • Bonus eligibility for management roles
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