Customer Service Rep(03328) - 2196 Pitkin Ave

Domino's Franchise•Brooklyn, NY

About The Position

The Customer Service Rep performs duties applicable to all team members, including operating equipment, stocking ingredients from delivery areas into storage and work areas, preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility approximately daily. Orientation and training are provided on the job. The role requires communicating with customers and coworkers in person and by phone, understanding and giving written instructions, processing orders, handling monetary transactions accurately, and entering orders through a computer keyboard or touch screen.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders both over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers to process orders in person and over the phone.
  • Enter orders using a computer keyboard or touch screen.
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