Customer Service Rep(09185) - 701 S. Eastwood Dr.

Domino's Franchise • Woodstock, IL

14h • Onsite

About The Position

Domino’s Pizza is seeking a customer service representative with strong people skills. The role may be part-time or full-time and offers flexible schedules, with opportunities to grow into management and other roles. On-the-job orientation and training are provided.

Team members operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility. They communicate with customers and coworkers in person and by phone, enter orders using a keyboard or touchscreen, handle payments and make change, and work to meet quality standards. The work involves standing for most tasks, regular movement and reaching, and handling deliveries and food-preparation equipment. Conditions may include temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

The company describes opportunities for advancement from customer service representative to management and beyond. Team members may also have opportunities to advance into delivery, store ownership, or corporate operations roles.

Requirements

• Must be at least 18 years of age.
• Able to understand and provide correct written instructions.
• Able to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Able to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
• Able to perform repetitive tasks, work under stress, deal with people, and make judgments and decisions.
• Able to perform the physical tasks described, including prolonged standing, lifting deliveries weighing up to 50 pounds, carrying supplies, and frequent reaching and hand use.
• Able to work amid the described conditions, including temperature variations, food odors, cornmeal dust, cramped quarters, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

• Operate equipment.
• Stock ingredients and supplies from delivery areas into storage and work areas, including the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, and communicate with customers in person.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Enter orders using a computer keyboard or touchscreen; handle monetary transactions and make correct change.
• Meet quality-control standards and work independently or with others.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed