Customer Service Rep(08839) - 903 S Beckford Dr.

Domino's Franchise•Henderson, NC

8d•Onsite

About The Position

Prairie Pizza, a family-owned Domino’s franchise, is seeking a friendly and enthusiastic Customer Service Representative. The representative serves as a voice of the company, taking orders, answering questions, and helping ensure a positive customer experience. The role involves accurate phone order taking, sharing information about the menu, promotions, and delivery services, addressing customer concerns, and working with the team to support smooth store operations. The position also requires preparing pizzas to Domino’s standards, maintaining a clean and professional appearance in accordance with the dress code, and working with speed and energy in a fast-paced environment. Compensation is $10–$12 per hour.

Requirements

Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Must adhere to Domino’s pizza-making standards and procedures.
Must maintain a clean, professional appearance and follow the Domino’s dress code.
Must work with hustle and energy and provide friendly service to customers.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent, friendly customer service, including over the phone.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work as part of a team to support smooth operations and customer satisfaction.
Prepare pizzas according to Domino’s standards and procedures.
Maintain a clean and professional appearance, follow the Domino’s dress code, and represent the brand positively.