Customer Service Rep(07180) - 14415 SE MILL PLAIN

Domino's Franchise • Vancouver, WA

7d • Onsite

About The Position

This is an entry-level, hourly customer service position at a Domino’s store. Team members receive on-the-job orientation and training. Scheduled hours depend on the employee’s availability and the store’s needs. The posting states that positions are part-time unless otherwise stated; employees may have the opportunity to work full-time if hours are available and they complete training, are reliable, and communicate their needs to the manager. The stated wage is $17.13 per hour, with a $1.30 raise after completing the shift lead evaluation.

Medical, dental, and vision insurance are available to employees who have worked at least one year and average at least 32 hours per week. The company follows Washington State sick-pay requirements. The role involves operating store equipment; stocking, preparing, and handling food; processing orders; taking inventory; and cleaning. It requires customer and coworker communication, accurate basic arithmetic and money handling, computer or touchscreen order entry, and physical work in a range of temperatures and conditions. Some duties described in the posting include delivery-related activities.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand coordination and the ability to make precise movements quickly and accurately.
• Ability to enter orders using a computer keyboard or touchscreen.
• Navigational skills to read a map and locate addresses within the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical duties described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and repetitive hand tasks. Deliveries may weigh up to 50 pounds.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Use computers or touchscreens to enter orders.
• Unload and stock product deliveries, including moving cases with a hand truck.
• Perform related store tasks such as removing trash and other outside work.

Benefits

• Medical, dental, and vision insurance are available to eligible employees who have worked at least one year and average at least 32 hours per week.
• Washington State sick pay, in accordance with state requirements.
• Opportunities for advancement within the store and company.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed