Customer Service Rep(07180) - 14415 SE MILL PLAIN

Domino's•Vancouver, WA
•Onsite

About The Position

This is an entry-level, hourly customer service position at a Domino’s store. The role involves customer order processing and general store-team duties, including operating equipment, stocking and preparing products, handling inventory and paperwork, and cleaning. On-the-job orientation and training are provided. The position is part-time; employees may have the opportunity to work full-time if store hours permit and they complete training, reliably work shifts, and communicate their availability to the manager. The stated wage is $17.13 per hour in Washington. A first raise of $1.30 is available after completing the shift lead evaluation. Medical, dental, and vision insurance are available to employees who have worked at least one year and average at least 32 hours per week. Sick pay is provided in accordance with Washington State requirements. The work includes standing for most tasks, frequent hand use and reaching, and occasional lifting and carrying supplies weighing up to 50 pounds. Team members may work around hot equipment and surfaces, cold storage, food odors, cornmeal dust, moving parts, sharp edges, and changing indoor and outdoor temperatures. The role requires communicating with customers and coworkers, sometimes by phone, and may involve working alone or with others under stress while meeting quality standards.

Requirements

  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
  • Ability to perform the described physical tasks, including standing, walking, bending, reaching, frequent hand use, and lifting deliveries weighing up to 50 pounds.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, and make judgments and decisions.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and move deliveries, stock shelves, and perform other general store duties.
  • Use store tools and equipment, including a computer or touch screen, telephone, calculator, pizza cutter, and pizza peel as needed.

Benefits

  • Medical insurance available to qualifying employees.
  • Dental insurance available to qualifying employees.
  • Vision insurance available to qualifying employees.
  • Sick pay in accordance with Washington State requirements.
  • Opportunity for advancement and a first raise after completing the shift lead evaluation.
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