Customer Service Rep(04157) - 4235 Dallas Acworth Highway

Domino's Franchise•Dallas, GA
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process orders in person and by telephone, prepare products, and support store operations. The role may be part-time or full-time, with schedules intended to work around team members’ other commitments. On-the-job orientation and training are provided. Advancement opportunities may include management and other roles within the company. Team members operate store equipment; stock ingredients and supplies; prepare products; take inventory and complete related paperwork; and clean equipment and the facility. The job involves working in a store environment with changing temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, and occasional outdoor tasks in varying weather. Physical activities include standing, walking, lifting and carrying supplies, moving trays, reaching, bending, and frequent use of hands and arms.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Eye-hand coordination and ability to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, lifting, carrying, pushing or pulling trays, bending, reaching, and frequent hand use.
  • Ability to lift and handle deliveries weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and take orders in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries and move supplies to storage and work areas.
  • Use store tools and equipment, including a pizza cutter and pizza peel, as needed.
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