About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The role also includes general store team duties such as operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and facilities. On-the-job orientation and training are provided. Delivery duties may include delivering products by car to customers and distributing flyers and door hangers.

Requirements

  • Demonstrated judgment, math skills, and ability to multitask.
  • Ability to follow policies and procedures and maintain quality-control standards.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Ability to understand and provide correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to navigate and locate addresses within the designated delivery area, including adverse terrain and multi-story buildings.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical duties described, including standing, walking, lifting and carrying supplies, climbing stairs, bending, reaching, and driving.
  • Ability to work around varying temperatures, weather, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Ability to talk and hear on the telephone and use near, mid-range, far, and night vision as needed.

Responsibilities

  • Oversee shift operations and take responsibility for everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, customer relations, staffing, paperwork, food management, and work schedules.
  • Set an example for the crew and follow all policies and procedures while expecting the same from team members.
  • Maintain store standards, a professional image, cleanliness, attendance, and punctuality; support customer service, marketing, and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as required.

Benefits

  • Company described as fun and flexible.
  • On-the-job orientation and training.
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