Customer Service Rep(07869) - 12154 Central Ave

Domino's Franchise•Chino, CA

About The Position

The Customer Service Representative operates equipment, stocks ingredients from delivery areas and storage locations, prepares products, and receives and processes telephone orders. The role also involves taking inventory and completing related paperwork, as well as cleaning equipment and the facility approximately daily. Orientation and on-the-job training are provided. The employee must communicate with customers and co-workers in person and by telephone, follow written instructions, handle calculations and monetary change accurately, and enter orders using a computer keyboard or touch screen.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eye and hands/fingers to make precise movements rapidly and accurately.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area, storage areas, work area, and walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders over the phone and in person.
  • Enter orders using a computer keyboard or touch screen.
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