Customer Service Rep(07739) - 9885 Central Ave.
About The Position
The Customer Service Rep operates store equipment, stocks ingredients and supplies, prepares products, receives and processes telephone orders, takes inventory, completes paperwork, and cleans equipment and the facility. On-the-job orientation and training are provided. The role requires communicating with customers and coworkers in person and by phone, following written instructions, processing orders through a computer keyboard or touch screen, and handling monetary transactions accurately. Most tasks are performed standing, with frequent walking, reaching, hand use, and repetitive movements. The work environment includes varying temperatures, food odors, cornmeal dust, cramped spaces such as walk-in coolers, hot surfaces and tools, sharp edges, and moving mechanical parts. The role may involve lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays on dollies, bending, crouching, and occasional stair or ladder climbing. Team members who perform deliveries drive within a designated area and carry orders to customers, potentially navigating multiple flights of stairs.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to lift and handle deliveries weighing up to 50 pounds.
- Ability to drive for deliveries, if assigned.
Responsibilities
- Operate all equipment.
- Stock ingredients from delivery areas to storage areas, work areas, and walk-in coolers.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and coworkers in person and by telephone to process orders.
- Make accurate monetary change.
- Unload deliveries using a hand truck and move supplies to storage shelves.
- Deliver pizzas, sides, and beverages within a designated delivery area, when assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
