Customer Service Rep(09262) - 217 FM 156

Domino's Franchise • Justin, TX

20h

About The Position

Domino’s Pizza is seeking a customer service representative to process customer orders and support daily store operations. The role involves communicating with customers and coworkers in person and by telephone, preparing products, stocking ingredients and supplies, operating equipment, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The position offers opportunities for advancement, including progression to management or franchise ownership.

Work takes place in a store environment with varying temperatures, food odors, cornmeal dust, cramped areas, hot surfaces and tools, sharp edges, and moving mechanical parts. Some tasks may involve adverse weather when taking out trash or performing other outside duties. The work is primarily performed standing, with frequent walking, reaching, bending, and hand use; occasional lifting, carrying, pushing, pulling, crouching, and climbing are also required.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform physical tasks including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
• Ability to lift and stack cases weighing up to 50 pounds onto shelves up to 72 inches high.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, and communicate with customers in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move ingredients and supplies to storage shelves.
• Perform other store tasks such as stocking, cleaning, and occasional maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed