Customer Service Rep(02236) - 62 East Main Street

Domino's Franchise•Shelby, OH

About The Position

The Customer Service Representative serves customers by phone and in person throughout the shift. The role requires a positive, outgoing personality, a clear and energetic voice, and a customer-service-oriented approach. Representatives should know the company’s products, services, charges, pricing, and other information needed to assist customers. When not serving customers, they help make products to company standards, prepare products, and clean. Ongoing company training is available, and participation in new training and classes is expected.

Requirements

  • Must be at least 17 years old.
  • Have a positive, outgoing personality and a clear, energetic voice.
  • Be customer-service oriented.
  • Be knowledgeable about products, services, charges, pricing, and related customer information.

Responsibilities

  • Assist customers by phone and in person throughout the shift.
  • Handle a variety of customer-related issues.
  • Provide customers with information about products, services, charges, pricing, and other relevant details.
  • Help make products according to company standards.
  • Prepare products.
  • Clean when not serving customers.
  • Participate in new company training and classes as they become available.
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