Customer Service Rep(02546) - 2235 East Main Street

Domino's Franchise • Plainfield, IN

4d

About The Position

As an RPM Customer Service Representative (CSR), you are the first and sometimes only point of contact for customers. You help create a welcoming experience and make customers’ lives easier through excellent service, professionalism, and a positive attitude. You represent the Domino’s brand and contribute to creating smiles in the community.

This is a variable hourly position with competitive pay. Flexible scheduling and team member product discounts are offered. Medical, dental, and vision coverage is available for eligible team members averaging at least 30 hours per week during the designated measurement period. A 401(k) program is available to eligible team members. RPM Pizza College provides ongoing training and development, with opportunities for growth, leadership development, and community involvement.

The position is classified as non-exempt under the Fair Labor Standards Act and is eligible for overtime pay in accordance with applicable wage and hour laws. Duties and responsibilities may change at any time. RPM Pizza is an Equal Opportunity Employer and does not discriminate based on legally protected status.

Requirements

• Must be at least 16 years of age; a work permit is required in some locations.
• Willingness to learn and participate in required training programs.
• Strong communication and basic math skills.
• Positive, outgoing, and team-oriented attitude.
• Ability to perform essential job functions with or without reasonable accommodation.
• Ability to stand and walk for extended periods on tiled surfaces.
• Ability to lift and carry up to 25 pounds, and occasionally lift up to 50 pounds with assistance.
• Frequent bending, reaching, and stretching; occasional crouching and climbing.
• Ability to work at stations 36–48 inches high and reach shelves up to 72 inches.
• Ability to operate standard kitchen equipment and office tools.

Responsibilities

• Provide customers with a fun, friendly, and engaging experience while taking orders.
• Uphold and represent RPM and Domino’s brand standards.
• Maintain store cleanliness, sanitation, and food safety standards.
• Prepare products accurately and efficiently according to company standards.
• Deliver excellent customer service and resolve concerns with a sense of ownership.
• Demonstrate effective time management and multitasking in a fast-paced environment.
• Operate store equipment and tools safely and efficiently.
• Support inventory organization and restocking activities.
• Contribute to a positive, inclusive team environment.

Benefits

• Flexible scheduling
• Team member product discounts
• Medical coverage available to eligible team members averaging 30+ hours per week during the designated measurement period
• Dental coverage available to eligible team members averaging 30+ hours per week during the designated measurement period
• Vision coverage available to eligible team members averaging 30+ hours per week during the designated measurement period
• 401(k) program available to eligible team members
• Ongoing training and development through RPM Pizza College
• Opportunities for growth, leadership development, and community involvement
• Eligible for overtime pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed