Customer Service Rep(05310) - 3701 Phoenix

Domino's Franchise•Fort Smith, AR

About The Position

The Customer Service Rep provides quality service to customers over the phone and in person while supporting store operations. The role includes taking and processing payments, promoting products and specials, checking orders against quality standards, and contributing to a teamwork-focused atmosphere. The employee receives cross-training in product preparation and other store procedures.

Requirements

  • Speak and write clearly and accurately.
  • Demonstrate comprehension of using a computer-based order entry system.

Responsibilities

  • Uphold Domino's grooming, uniform, and appearance standards.
  • Collect cash and credit card payments.
  • Promote pizza products and specials.
  • Receive cross-training in preparing products and ingredients, opening and closing procedures, operating the pizza oven, and boxing products for delivery or carryout.
  • Check products for accuracy against quality standards.
  • Answer store phones and assist carryout customers with a sense of urgency.
  • Provide quality customer service to internal and external customers by phone and in person.
  • Speak and write clearly and accurately.
  • Use a computer-based order entry system.
  • Contribute to and promote an atmosphere of teamwork, energy, and fun.

Benefits

  • Flexible hours
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