Customer Service Rep(03352) - 130 North Bedford Rd.
About The Position
The Customer Service Rep performs general store team member duties, including operating equipment; stocking ingredients from delivery areas into storage, work areas, and the walk-in cooler; preparing products; receiving and processing telephone orders; taking inventory and completing related paperwork; and cleaning equipment and the facility approximately daily. The role requires communicating with customers and coworkers in person and over the phone, following written instructions, processing orders, and handling payments accurately. Work involves varied in-store temperatures and exposure to food odors, cornmeal dust, hot equipment, sharp edges, moving mechanical parts, and sometimes adverse weather during outside tasks.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
Responsibilities
- Operate store equipment.
- Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and coworkers to process orders over the phone and in person.
- Make correct monetary change.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
