Customer Service Rep(02650) 1528 N Arbogast St

Domino's Franchise•Griffith, IN
•Onsite

About The Position

The Customer Service Rep works in a Domino’s store, assisting customers and processing orders while helping prepare and serve menu items. Team members may work at all in-store stations, including taking orders by phone and in person, preparing products, expediting orders from the cut table, and operating store equipment. The role offers schedules that may accommodate school or other commitments, and opportunities for advancement into management and other roles. Work may involve standing and walking for much of the shift, handling food and supplies, and working in a store environment with varying temperatures, hot equipment, and other listed conditions.

Requirements

  • Must be 18 years of age or older.
  • Must be willing and able to work all in-store stations.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone communication skills to take and process orders.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to operate all store equipment.
  • Ability to speak, hear, and understand verbal communication by telephone and in person.
  • Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling, occasional climbing, bending, crouching, squatting, reaching, and continuous hand use.
  • Ability to differentiate between hot and cold surfaces; near- and mid-range vision and depth perception are needed for in-store tasks.

Responsibilities

  • Work at all in-store stations, including making menu items, assisting customers by phone and in person, and expediting orders from the cut table.
  • Take and process telephone orders and enter orders using a computer keyboard or touch screen.
  • Prepare products and operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Clean equipment and the facility approximately daily.
  • Receive and unload deliveries and move supplies to storage or preparation areas.
  • Handle pizza-making tools and products, including pizza cutters and pizza peels.
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