Customer Service Rep(06410) - 813 E. Broadway St

Domino's Franchise•Altus, OK

About The Position

The Customer Service Representative works as part of a Domino’s Pizza store team, handling customer orders and helping prepare products and maintain the store. The role involves communicating with customers and co-workers in person and by telephone, entering orders, and performing general store-team duties. On-the-job orientation and training are provided. The description presents opportunities for advancement, including into management, but does not specify a required work schedule or location type.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, bending, reaching, and continuous use of hands.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move supplies to storage shelves.
  • Perform other store tasks such as stocking, cleaning, and maintaining signs or equipment.
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