Customer Service Rep(06942) - 7218 Grapevine Hwy.

Domino's Franchise • Richland Hills, TX

15h

About The Position

Customer Service Representatives at Domino’s Pizza help provide customer service and support store operations. The role involves taking and processing orders by phone and in person, preparing products, stocking ingredients, operating equipment, taking inventory, completing paperwork, and cleaning the store and equipment. On-the-job orientation and training are provided. The position may offer opportunities to advance from customer service into management and other roles within Domino’s.

Requirements

• Must be at least 16 years old.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to perform basic arithmetic accurately and quickly, with a calculator if needed, and make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination and eye-hand/finger coordination to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the role’s physical demands, including standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
• Ability to work in conditions involving temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.
• Ability to talk and hear on the telephone, perform near- and mid-range visual tasks, judge depth, and distinguish hot from cold surfaces.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage and work areas, including the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Unload and move product deliveries using a hand truck and stock items on shelves.
• Perform other store tasks such as changing prices on signs, washing walls, and maintenance when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed