Customer Service Rep (05943) - 956 US-51

Domino's Franchise • Madison, MS

3d • Onsite

About The Position

Central Mississippi Pizza (CMS), a locally owned and operated Domino’s franchise, is hiring a Customer Service Representative (CSR). The CSR is the first point of contact for customers calling the store and helps create a pleasant experience through professionalism, optimism, and excellent customer service. The role includes training on the store’s computer system and opportunities to build confidence and skills while working with customers. Hours vary by week, and flexible scheduling is offered.

Requirements

• Be at least 16 years old; a work permit may be required in some areas.
• Be willing to learn.
• Have strong communication skills and basic math skills, including the ability to count change.
• Have an outgoing, positive, upbeat attitude and strong verbal skills.
• Be able to stand, walk, sit, carry, use machines, and lift up to 25 pounds.

Responsibilities

• Create a fun, happy, and exciting environment for customers while taking orders.
• Represent the brand and maintain a professional image.
• Keep the store clean and sanitized for team members and customers.
• Help prepare products to the required standard.
• Develop and use organizational and inventory skills.
• Provide excellent customer service.
• Use time-management and multitasking skills in a competitive work environment.
• Use the store’s equipment and technology.
• Take ownership of resolving problems.
• Operate all equipment inside the store.

Benefits

• Flexible hours.
• Product discounts.
• Competitive pay.
• Medical, dental, and vision insurance may be available if the CSR averages 30 or more hours per week during a designated 12-month measurement period.
• Opportunity to develop skills for future roles, including a path toward owning a Domino’s store.
• Opportunity to contribute to the community through partnerships and donations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed