Customer Service Rep(04538) - 337 Main St.

Domino's Franchise•Hackensack, NJ

13h

About The Position

The Customer Service Rep operates equipment, stocks ingredients from delivery areas to storage and work areas (including the walk-in cooler), and prepares products. The role also receives and processes telephone orders, takes inventory, completes related paperwork, and cleans equipment and the facility approximately daily. The position requires accurate and quick basic arithmetic, including making correct monetary change. The employee uses verbal, writing, and telephone skills to take and process orders, enters orders using a computer keyboard or touch screen, and communicates with customers and co-workers in person and over the phone. The role also requires the ability to comprehend and provide correct written instructions, as well as hand-eye coordination to make precise movements rapidly and accurately.

Requirements

Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Responsibilities

Operate all equipment.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Use a computer keyboard or touch screen to enter orders.
Communicate with customers and co-workers to process orders in person and over the phone.
Make correct monetary change.