Customer Service Rep(03698) -29 Jackson Ave
About The Position
Customer Service Representatives are the first point of contact for customers and provide exceptional service by assisting with the ordering process and taking orders. They also help with in-store duties and learn about the pizza delivery business. The position offers an hourly base pay of $17.00 and flexible schedules, with work mostly on weekends and evenings. It can suit someone seeking part-time hours, such as an after-school, second, or summer job. The role offers an opportunity to learn in-store operations and potentially advance into management, including the Management Development Program. Domino’s Pizza promotes from within. Applicants must be at least 18 years old, have excellent communication skills, and be authorized to work in the United States. Some computer experience is helpful. Team members work in a fast-paced team environment and must be able to handle customer concerns, multitask, follow company policies, and answer store calls after the first ring. The job involves a range of physical activities, including standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays on dollies, occasional stair or ladder climbing, bending, crouching, squatting, and frequent reaching. Team members may use pencils or pens, computers, telephones, calculators, TDD equipment, a pizza cutter, and a pizza peel.
Requirements
- At least 18 years of age.
- Valid U.S. employment authorization allowing work in the United States.
- Excellent communication skills.
- Friendly and able to work well with others.
- Able to work under the stress of a fast-paced environment.
- Ability to multitask and respond to customer concerns.
- Ability to follow Team Sharma Domino’s policies and work as part of a team.
- Must understand that all store calls must be answered after the first ring.
Nice To Haves
- Some computer experience is helpful.
Responsibilities
- Assist customers with the ordering process and take orders.
- Provide exceptional customer service and respond to customer concerns.
- Assist with in-store duties and learn the pizza delivery business.
- Answer all store calls after the first ring.
- Work with the team in a fast-paced environment and follow company policies.
- Perform physical tasks such as stocking, cleaning, handling supplies, and moving trays.
Benefits
- Hourly base pay of $17.00.
- Flexible schedules.
- Opportunity to learn in-store operations and advance into management through the Management Development Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
