Customer Service Rep(09608) - 320 W Main St

Domino's Franchise • Farmington, AR

2d

About The Position

The Customer Service Rep takes and processes customer orders by telephone and in person, prepares products, and performs general store duties such as operating equipment, stocking ingredients, cleaning, and making and labeling boxes. On-the-job orientation and training are provided. The role may offer opportunities to advance into management or other positions within Domino’s, and may be part-time or full-time according to the posting.

The work involves standing for most tasks, walking short distances, and frequently reaching and using the hands. Duties may include unloading and stocking deliveries, carrying supplies, moving dough trays, and working at the pizza assembly station. The position requires communication with customers and coworkers, accurate order entry, basic arithmetic and monetary change handling, and the ability to work independently or with others under stress and to meet quality standards.

Work conditions include exposure to varying weather during outside tasks, a range of indoor temperatures, food odors, cornmeal dust, cramped areas, hot oven surfaces and tools, sharp edges, and moving mechanical parts. The job also involves repeated bending and occasional crouching, squatting, climbing stairs or a ladder, and handling items weighing up to 50 pounds.

Requirements

• Must be 18 years of age or older.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers by telephone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform physical tasks including standing, walking, lifting, carrying, pushing, pulling, bending, crouching, squatting, reaching, and occasional climbing.
• Ability to handle deliveries weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Clean equipment and the facility approximately daily.
• Make and label boxes.
• Communicate with customers and coworkers to process orders by phone and in person.
• Unload and stock ingredient and supply deliveries using a hand truck.
• Perform other store tasks such as changing prices on signs, washing walls, and maintenance when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed