Customer Service Rep(03156) - 1990 Pat Thomas Pkwy Quincy FL

Domino's Franchise•Quincy, FL

2d•Onsite

About The Position

Domino’s is seeking a Customer Service Representative to join its team in Quincy, Florida. The representative serves as a customer-facing team member, handling orders, preparing products, and resolving customer issues professionally and empathetically. This role suits someone who enjoys helping others and can work effectively in a fast-paced, high-volume environment. The posting lists pay of $15 per hour, weekly pay, and benefits. It also notes that employees may have opportunities to grow into management, including bonus-eligible Assistant Manager positions.

Requirements

Must be at least 16 years of age.
Excellent verbal and written communication skills.
Strong active listening and interpersonal abilities.
Competency with computer keyboards and touch screen systems.
Basic mathematical skills, including addition, subtraction, multiplication, and division.
Ability to handle cash and make accurate change.
Problem-solving and service recovery skills.
Ability to multitask and prioritize in a fast-paced environment.
Strong organizational and time-management skills.
Professional demeanor and reliable attendance.
Patience, empathy, and a genuine interest in helping customers and making products.
Resilience and ability to remain calm under pressure.
Collaborative mindset and willingness to support team members.
Attention to detail and commitment to accuracy.
Flexibility and adaptability to changing priorities.
Positive attitude and enthusiasm for delivering quality service.

Nice To Haves

Previous customer service or customer-facing experience is preferred.
Experience working in a fast-paced, high-volume environment is preferred.
Demonstrated ability to handle multiple tasks simultaneously.

Responsibilities

Prepare products according to recipes and procedures.
Receive and process customer orders by telephone and in person accurately and efficiently.
Address customer inquiries, concerns, and requests in a timely and professional manner.
Communicate professionally with customers and team members, verbally and in writing.
Enter customer information and order details into computer systems using a keyboard or touch screen.
Handle cash transactions, calculate change, and process payments accurately.
Stock ingredients from the delivery area into storage, the work area, and the walk-in cooler.
Collaborate with team members to support daily operations, including cleaning.
Multitask in a high-volume environment while maintaining attention to detail.
Follow company policies and procedures to ensure product quality and efficient service.