Customer Service Rep(08031) - 313 S. Broadway Street, Suite 5
About The Position
Domino’s Pizza is seeking customer service representatives with strong people skills to help serve customers and support store operations. The role includes processing orders in person and by telephone, preparing products, stocking ingredients, operating equipment, taking inventory, completing paperwork, and cleaning the store. On-the-job orientation and training are provided. The position offers opportunities to advance from customer service to management and other roles within the company. Work may be part-time or full-time, with schedules intended to accommodate employees’ availability. The job involves working in a restaurant environment with changing temperatures, food odors, cornmeal dust, cramped areas such as walk-in coolers, hot oven surfaces, sharp edges, and moving mechanical parts. Team members perform most tasks standing, with frequent walking, reaching, bending, and use of hands. They may unload and handle deliveries, move trays, and occasionally climb stairs or ladders.
Requirements
- Must be at least 16 years of age.
- Ability to understand and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the described physical tasks, including standing for most tasks, lifting deliveries weighing up to 50 pounds, carrying supplies, pushing or pulling trays on dollies, and frequent reaching and bending.
Responsibilities
- Operate store equipment.
- Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders, and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload and handle product deliveries, including moving cases to shelves.
- Perform other store tasks such as stocking, cleaning, and maintenance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
