Customer Service Rep(06052) - 210 W 22nd St

Domino's Franchise•Buena Vista, VA
•Onsite

About The Position

Domino’s Pizza is seeking a customer service representative with strong people skills to receive and process orders and support store operations. The role offers flexible scheduling and opportunities for advancement, including progression into management. On-the-job orientation and training are provided. Team members may operate store equipment, stock ingredients and supplies, prepare products, take inventory, complete paperwork, and clean equipment and the facility. Work involves communicating with customers and coworkers in person and by telephone, entering orders using a computer keyboard or touch screen, and performing physical tasks such as standing, walking, lifting, carrying, and reaching. The work environment may include temperature variation, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to make rapid and precise movements with eye-hand coordination.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the listed physical duties, including standing, walking, lifting, carrying, pushing, pulling, bending, crouching, reaching, and frequent hand use.
  • Ability to lift and handle deliveries weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move supplies to storage shelves.
  • Perform other store-team duties as needed.
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