Customer Service Rep: Moses Lake - 402 E Broadway

Domino's Franchise•Moses Lake, WA
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to help make, bake, or take pizzas during busy periods. Team members receive on-the-job orientation and training and may have opportunities to advance from customer service to management and beyond. The company describes its mission as recognizing and valuing the unique talents and contributions of all individuals, and says its people come first. The position involves operating store equipment, stocking ingredients, preparing products, handling telephone and in-person orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Work takes place in a store environment with varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, and sharp or moving parts. Some outside tasks may expose employees to adverse weather. The role requires frequent standing, walking, reaching, and hand use, as well as occasional lifting and carrying supplies, pushing or pulling trays on dollies, climbing, bending, crouching, and squatting. Deliveries may include items weighing up to 50 pounds. The posting states a pay range beginning at $17.13 (minimum wage). Healthcare is available after 90 days for employees who work 40 hours a week. Other listed benefits include a flexible schedule, employee discounts, paid sick leave, and paid time off.

Requirements

  • Must be at least 16 years of age.
  • Comprehend and give correct written instructions.
  • Communicate verbally with customers and co-workers to process orders by phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes, hands, and fingers to make precise movements rapidly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Meet the physical demands of the job, including standing, walking, frequent reaching and hand use, and lifting supplies weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload bulk product deliveries using a hand truck and stock supplies.
  • Perform other store tasks such as removing trash and completing outside tasks.

Benefits

  • Healthcare after 90 days for employees working 40 hours a week
  • Flexible schedule
  • Employee discounts
  • Paid sick leave
  • Paid time off
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