Domino's hourly Shift Lead: Moses Lake - 402 E Broadway

Domino's Franchise•Moses Lake, WA

About The Position

The Shift Lead is responsible for everything that happens during their shift, including cost, inventory, and cash controls; food management; staffing; paperwork; customer relations; store cleanliness; marketing; and profitability. The role requires setting an example for the crew, following all company policies and procedures, maintaining store standards, and providing great customer service. The position also performs general store-team duties, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery duties may include delivering orders by car to customers, delivering flyers and door hangers, and navigating delivery locations.

Requirements

Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
Ability to make correct monetary change.
Verbal, written, and telephone communication skills to take and process orders.
Ability to understand and give correct written instructions.
Ability to enter orders using a computer keyboard or touch screen.
Eye-hand coordination and ability to make precise movements rapidly and accurately.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver’s license with a safe driving record meeting company standards, for delivery duties.
Access to an insured vehicle that can be used for delivery, for delivery duties.
Ability to navigate the designated delivery area and delivery sites, including stairs and other challenging terrain.

Responsibilities

Oversee all activities and operations during the shift.
Manage cost controls, inventory, cash, food, staffing, and paperwork.
Maintain customer relations and provide great customer service.
Follow all policies and procedures and expect the same from the crew.
Work to a schedule and uphold the store’s image and standards.
Maintain attendance and punctuality, store cleanliness, marketing, and profitability.
Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete related paperwork; and clean equipment and the facility.
Deliver products by car to customers and distribute flyers and door hangers when required.