Customer Service Rep(04786) - 401 E Broadway

Domino's Franchise•Red Lion, PA
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process orders and support store operations. The role may be part time or full time and offers schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided. Opportunities for advancement may include management and other roles within the company or franchise system.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers by phone and in person to process orders.
  • Ability to perform basic arithmetic accurately and quickly, using a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, bending, crouching, lifting, carrying, pushing or pulling, climbing, reaching, and frequent hand use.
  • Ability to lift and move deliveries weighing up to 50 pounds; occasionally carry pizza sauce weighing 42 pounds and trays of dough weighing approximately 12 pounds each.
  • Ability to work around hot surfaces and tools, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped spaces, and varying temperatures and weather conditions.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from delivery areas into storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload ingredient and supply deliveries using a hand truck and move products into storage.
  • Perform outside tasks such as removing trash.
  • Complete other store-team-member duties as needed.
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