Customer Service Rep(05740) - 1721 Powder Springs Road SW, Suite 104

Domino's Franchise • Marietta, GA

17h • Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team to process customer orders and help prepare and serve products. The role may be part time or full time, with schedules intended to accommodate team members’ availability. On-the-job orientation and training are provided. Opportunities for advancement may include management and other roles within the company or franchise network.

The job involves operating store equipment, stocking ingredients and supplies, preparing products, taking and processing telephone and in-person orders, completing inventory and related paperwork, and cleaning equipment and the facility. Team members work with customers and coworkers and may perform tasks independently or as part of a team.

The work is primarily performed standing and includes frequent reaching and hand use, repetitive tasks, and occasional lifting, carrying, pushing, climbing, bending, crouching, and squatting. Conditions may include changing temperatures, food odors, cornmeal dust, cramped cooler spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Outside tasks may involve varying or adverse weather.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise movements quickly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, occasional climbing, bending, crouching, squatting, and continuous reaching and hand use.
• Ability to lift and handle deliveries weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Perform other store tasks, including removing trash and outside tasks as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed