Customer Service Rep(03272) - 9590 SW Hwy. 200

Domino's Franchise • Ocala, FL

9d

About The Position

The Customer Service Rep receives and processes telephone orders and serves as the first point of contact for phone-in and carryout customers. The role requires friendly, professional communication with customers and co-workers, accurate order entry, and basic math skills. The position also includes stocking ingredients, preparing products, and cleaning equipment and the facility as requested. Most tasks are performed standing, and employees must be able to stand for long periods of time.

Requirements

• Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Ability to perform basic math accurately, including giving change.
• Outgoing personality and ability to communicate with customers in a friendly and professional manner.
• Ability to enter orders using a computer keyboard or touch screen monitor.
• Ability to stand for long periods of time.

Responsibilities

• Receive and process telephone orders.
• Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
• Prepare product.
• Clean equipment and the facility as requested.
• Communicate with customers and co-workers to process orders over the phone and in person.
• Enter orders using a computer keyboard or touch screen monitor.
• Give customers accurate change.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed