Customer Service Rep(03342)- 420 Windsor Hwy

Domino's Franchise•Vails Gate, NY
•Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team to serve customers and help make, bake, or take pizzas. The role includes receiving and processing orders by telephone and in person, preparing products, stocking ingredients, operating equipment, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The position may offer opportunities to advance into management or other roles within the company.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use.
  • Ability to lift and handle deliveries weighing up to 50 pounds and reach shelves up to 72 inches high.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload product deliveries using a hand truck and move supplies to storage shelves.
  • Perform store tasks such as moving trays, stocking ingredients, and maintaining work areas.
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