Customer Service Rep(04677) - 119 Big Elk Mall

Domino's Franchise • Elkton, MD

8d • Onsite

About The Position

Domino’s Pizza is hiring customer service representatives to help make, bake, or take pizzas. The role may be part-time or full-time, and schedules are described as accommodating employees’ needs. On-the-job orientation and training are provided. The position offers opportunities for advancement, including paths from customer service to management and beyond.

Team members perform a variety of store duties, including operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The role involves serving customers in person and by phone and working collaboratively with coworkers.

Work includes standing for most tasks, walking short distances, occasional sitting for paperwork, and handling supplies. The environment may include changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks include lifting and carrying items weighing up to 50 pounds, pushing or pulling trays on dollies, frequent reaching and hand use, and occasional climbing, stooping, bending, crouching, and squatting.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders in person and by phone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid movements with speed and accuracy.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical requirements of the job, including lifting deliveries weighing up to 50 pounds and frequent standing, reaching, and hand use.
• Ability to work around varying temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries and move, carry, and store ingredients and supplies.
• Perform other store tasks, including occasional sign, wall, or maintenance work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed