Customer Service Rep(01581) - 407 Walnut Ln

Domino's Franchise•Willard, MO

About The Position

Customer Service Representatives at Domino’s Pizza support store operations by assisting customers, processing orders, preparing products, and maintaining the store. The position may be part-time or full-time and offers on-the-job orientation and training, with opportunities for advancement into management and other roles. Team members may work during the day or night and must be able to perform the physical and customer-service tasks described in the posting.

Requirements

  • Must be at least 18 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing for most tasks, walking short distances, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous use of hands.
  • Ability to handle exposure to varying weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Ability to talk and hear on the telephone, use near and mid-range vision and depth perception, and distinguish hot from cold surfaces.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders, and communicate with customers in person and by phone.
  • Clean equipment and the facility approximately daily.
  • Make and label boxes.
  • Unload deliveries using a hand truck and stock cases on shelves.
  • Perform other store tasks such as removing trash, maintaining work areas, and occasionally changing sign prices or performing maintenance.
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