Customer Service Rep(08188) - 1561 Farmers ln

Domino's Franchise • Santa Rosa, CA

3d

About The Position

The Customer Service Representative works as part of the Domino’s Pizza store team, helping prepare and process pizza orders and supporting store operations. The role may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided. Growth opportunities may include advancement to management and other roles within the company.

The position involves operating store equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Team members work with customers and coworkers, both in person and by phone, and may work independently or as part of a team.

Work takes place in a restaurant environment with exposure to varying weather during outside tasks, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Most tasks are performed standing, with frequent walking and reaching, and the role includes lifting, carrying, pushing, pulling, bending, crouching, and occasional stair or ladder use.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Eye-hand coordination and the ability to make precise movements quickly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical demands of the role, including standing, walking, lifting and carrying supplies, pushing and pulling trays, bending, crouching, reaching, and frequent hand use.
• Ability to handle deliveries that may include cases weighing up to 50 pounds and to lift items onto shelves up to 72 inches high.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Perform related store tasks, including stocking, cleaning, and maintaining the facility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed