Customer Service Rep(06803) - 1000 E Loop 304

Domino's Franchise • Crockett, TX

1d

About The Position

The Customer Service Rep operates equipment, stocks ingredients and supplies, prepares products, receives and processes telephone and in-person orders, cleans equipment and the facility, takes inventory, and completes related paperwork. On-the-job orientation and training are provided.

The role involves communicating with customers and co-workers, following written instructions, processing transactions and making accurate change, and entering orders using a computer keyboard or touch screen. Work includes repetitive tasks in a food-service environment with exposure to varying temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. Most tasks are performed standing, with regular reaching and hand use, and the role also includes lifting and carrying supplies, stocking, cleaning, and occasional climbing or crouching.

Requirements

• Comprehend and give correct written instructions.
• Communicate verbally with customers and co-workers to process orders by telephone and in person.
• Add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
• Make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
• Use a computer keyboard or touch screen to enter orders.
• Be able to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Be able to lift and stack delivery cases weighing up to 50 pounds, as well as perform the described carrying, pushing, pulling, reaching, bending, and other physical tasks.
• Have the vision and depth perception needed for in-store tasks and be able to differentiate between hot and cold surfaces.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Clean equipment and the facility daily.
• Take inventory and complete associated paperwork.
• Unload deliveries using a hand truck and lift and stack ingredient and supply cases.
• Perform stocking, cleaning, and maintenance tasks, including occasional use of stairs or a ladder.
• Enter orders using a computer keyboard or touch screen and accurately handle monetary transactions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed