Customer Service Rep(09032) - 1900 Idaho St., #101

Domino's Franchise • Elko, NV

1d • Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team to serve customers and help prepare and process pizza orders. The role includes taking orders by telephone and in person, preparing products, stocking ingredients and supplies, operating store equipment, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The position may be part time or full time, with schedules intended to accommodate employees’ other commitments. Opportunities for advancement, including into management, are available.

Requirements

• Must be at least 16 years of age.
• Understand and give correct written instructions.
• Communicate verbally with customers and co-workers to process orders over the phone and in person.
• Add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Have the motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
• Be able to enter orders using a computer keyboard or touch screen.
• Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Be able to perform the physical tasks described, including standing for most tasks, walking short distances, lifting and carrying supplies, pushing or pulling trays, and frequent reaching and hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload ingredient and supply deliveries using a hand truck and stock items on shelves.
• Perform other store tasks, including removing trash and occasional sign changes or maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed