Customer Service Rep(07762) - 4080 W Shaw Ave

Domino's Franchise•Fresno, CA

About The Position

The Customer Service Rep supports store operations by serving customers and co-workers, processing orders, preparing products, and maintaining equipment and the facility. The role requires accurate order entry and communication by phone and in person, handling monetary transactions, and completing general store-team duties. On-the-job orientation and training are provided. EM PIZZA is a 66-store franchise operating in Los Angeles and Fresno, California, and describes opportunities for growth, development, and promotion.

Requirements

  • Must be 18 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to work around varying and sometimes adverse weather conditions while taking out trash or performing other outdoor tasks.
  • Ability to work in store temperatures ranging from 36 degrees in the cooler to 90 degrees or above in some work areas, and to cope with sudden temperature changes.
  • Ability to work around food odors, cornmeal dust, cramped quarters including the walk-in cooler, hot surfaces and tools from ovens at up to 500 degrees or higher, sharp edges, and moving mechanical parts.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area in storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders by phone and in person.
  • Enter orders using a computer keyboard or touch screen.
  • Make correct monetary change.
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