About The Position

The Customer Service Rep operates equipment, stocks ingredients from delivery areas into storage, work areas, and walk-in coolers, and prepares products. The role receives and processes telephone orders, takes inventory, completes related paperwork, and cleans equipment and the facility approximately daily. The position requires accurate and quick basic arithmetic, including making correct monetary change. It also requires verbal, written, and telephone communication skills to take and process orders; coordination to make rapid, precise movements; and the ability to enter orders using a computer keyboard or touch screen. The employee must understand and provide written instructions and communicate with customers and coworkers in person and by phone.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Make correct monetary change and perform basic arithmetic accurately and quickly.
  • Enter orders using a computer keyboard or touch screen.
  • Communicate with customers and coworkers in person and by telephone to process orders.

Benefits

  • 401(k) plan
  • Health insurance for full-time positions
  • Bonus eligibility for management roles
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