Customer Service Rep(07852) - 469 Magnolia Avenue, Suite 103

Domino's Franchise•Corona, CA
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to take and process customer orders and perform general store-team duties. Team members may work part-time or full-time, with schedules intended to accommodate their availability. On-the-job orientation and training are provided. The role offers opportunities for career advancement, including progression into management.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Eye-hand coordination and ability to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands of the position, including standing for most tasks; walking, lifting, carrying, pushing and pulling, occasional climbing, bending, crouching, and continuous reaching and hand use.
  • Ability to unload and lift cases weighing up to 50 pounds and handle other store supplies and equipment.
  • Ability to work around varying weather, temperatures from approximately 36°F to 90°F or higher, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Ability to talk and hear on the telephone, use near- and mid-range vision, perceive depth, and distinguish hot from cold surfaces.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage areas, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload product deliveries using a hand truck and stock supplies.
  • Perform other store-team tasks, including maintaining the facility and completing assigned outside tasks.
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