Customer Service Rep(08825) - 16646 Hawfield Way, Suite 103

Domino's Franchise•Charlotte, NC

About The Position

Domino’s Pizza is seeking a friendly and enthusiastic Customer Service Representative to take orders, answer questions, and help ensure customers have a positive experience. The role involves taking phone orders accurately and efficiently, providing customer service, answering questions about the menu, promotions, and delivery services, and addressing customer concerns. The representative works as part of a team to support smooth operations and customer satisfaction. The job also requires following Domino’s pizza-making standards, maintaining a clean and professional appearance in accordance with the dress code, working efficiently in a fast-paced environment, and representing the brand positively.

Requirements

Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Friendly demeanor and positive attitude when interacting with customers.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work as part of a team to support smooth operations and customer satisfaction.
Follow Domino’s pizza-making standards and procedures.
Maintain a clean, professional appearance in accordance with the Domino’s dress code.