Customer Service Rep(04574)-Ridgefield Park
About The Position
The Customer Service Rep operates equipment; stocks ingredients from the delivery area to storage, the work area, and the walk-in cooler; prepares products; receives and processes telephone orders; takes inventory and completes associated paperwork; and cleans equipment and the facility approximately daily. The role requires accurate and quick arithmetic, handling monetary change, verbal, writing, and telephone skills, coordination for rapid and precise movements, keyboard or touchscreen order entry, comprehension of written instructions, and communication with customers and coworkers in person and over the phone.
Requirements
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touchscreen.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Responsibilities
- Operate all equipment.
- Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and facility approximately daily.
- Communicate with customers and coworkers to process orders by phone and in person.
Benefits
- 401(k) plan
- Health insurance for full-time positions
- Bonus eligibility for management roles
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
