Customer Service Rep(03342)- 420 Windsor Hwy

Domino's Franchise•Vails Gate, NY
•Onsite

About The Position

The Customer Service Representative works as part of the Domino’s Pizza store team to prepare and serve orders, assist customers, and help keep store operations running smoothly. The role includes processing telephone and in-person orders, preparing products, stocking ingredients and supplies, operating equipment, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The position may be part-time or full-time, and the description notes that schedules can accommodate team members’ other commitments. Opportunities for advancement, including into management, are available.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers, in person and by telephone, to process orders.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Ability to make rapid, accurate hand and finger movements and coordinate eye and hand movements.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing or pulling trays, occasional stair or ladder use, bending, squatting, reaching, and continuous hand use. Deliveries may weigh up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and lift and stock cases of ingredients and supplies.
  • Perform other store tasks, including taking out trash and completing outside tasks as needed.
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