Customer Service Rep (07245) 817 w Harvard

Domino's Franchise•Roseburg, OR
•Onsite

About The Position

Domino’s Pizza is seeking a customer service representative to help serve customers and support store operations. Team members receive on-the-job orientation and training. The role may be part-time or full-time, and the posting highlights opportunities to advance from customer service into management and other roles. The position involves operating store equipment, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility.

Requirements

  • Must be at least 16 years old.
  • Comprehend and provide correct written instructions.
  • Communicate verbally with customers and co-workers to process orders by phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands or fingers to make precise movements quickly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Meet the physical demands of standing for most tasks, walking short distances, lifting and carrying supplies, pushing or pulling trays, occasionally climbing stairs or a ladder, bending, crouching, reaching, and continuous hand use.
  • Handle product deliveries that may include cases weighing up to 50 pounds and stock shelves up to 72 inches high.
  • Work around temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Have the ability to talk and hear on the telephone, use near- and mid-range vision, perceive depth, and distinguish hot from cold surfaces.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload bulk product deliveries using a hand truck and stock items on shelves.
  • Perform other store tasks, including outside trash duties and occasional sign, wall, or maintenance tasks.
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