Customer Service Rep(06940) - 4305 W. Pipeline

Domino's Franchise • Hurst, TX

14h • Onsite

About The Position

Customer Service Reps serve customers and support store operations by processing telephone and in-person orders, preparing products, stocking ingredients, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The role may be part-time or full-time, and schedules are described as accommodating. Team members may have opportunities to advance into management and other roles.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform repetitive tasks, direct activities, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical requirements of the job, including prolonged standing, walking short distances, lifting and carrying items weighing up to 50 pounds, pushing and pulling trays, occasional climbing, bending, crouching, squatting, and continuous reaching and hand use.
• Ability to work in conditions involving temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
• Talking and hearing on the telephone; near- and mid-range vision, depth perception, and ability to distinguish hot from cold surfaces.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage and work areas, including the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload ingredient and supply deliveries using a hand truck and store items on shelves.
• Carry, push, and pull supplies and trays as needed.
• Perform other store tasks, including occasional maintenance and cleaning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed