Customer Service Rep(09298)- 9972 Interstate 20 Eastland

Domino's Franchise•Eastland, TX

12d

About The Position

The Customer Service Rep works as part of a Domino’s store team to provide customer service and help prepare and process pizza orders. The role may be part-time or full-time and offers flexible schedules, on-the-job orientation and training, and opportunities to advance into management or other roles. Team members work in a fast-paced environment, both independently and with others, and are expected to contribute to the team’s quality and service standards. The position involves operating store equipment; receiving and processing telephone orders; stocking ingredients and supplies; preparing products; and cleaning equipment and the facility. It requires communication with customers and coworkers in person and by phone, accurate order entry and monetary change, and the ability to perform physical store tasks. Working conditions include temperature changes, cold and hot work areas, cornmeal dust, close quarters, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

Must be at least 16 years of age.
Outstanding people skills and an outgoing, positive personality.
Willingness to work hard as part of a team in a fast-paced environment.
Ability to understand and provide correct written instructions.
Verbal, writing, and telephone skills to take and process orders.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to enter orders using a computer keyboard or touch screen and make correct monetary change.
Eye-hand coordination and the ability to make precise movements rapidly and accurately.
Ability to direct activities, perform repetitive tasks, work alone or with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the described physical tasks, including standing for most tasks, walking short distances, lifting cases weighing up to 50 pounds, and frequently reaching and using hands.

Responsibilities

Operate store equipment.
Receive and process telephone orders.
Stock ingredients and supplies from deliveries in storage, work areas, and the walk-in cooler.
Prepare products.
Clean equipment and the facility approximately daily.
Communicate with customers and coworkers in person and by telephone to process orders.
Enter orders using a computer keyboard or touch screen and make correct monetary change.
Unload and store ingredient and supply deliveries using a hand truck.
Carry, push, pull, lift, and place products and trays as needed.
Meet quality control standards and work effectively as part of a team.