About The Position

The Customer Service Rep upholds Domino’s standards for grooming, uniform, and appearance while promoting pizza products, specials, and promotions. The role provides quality customer service to internal and external customers, both over the phone and in person, and requires a sense of urgency when answering store phone lines or assisting carryout customers. The employee receives cross-training in product and ingredient preparation, opening and closing procedures, operating the pizza oven, and properly boxing products for delivery or carryout. The position also contributes to and promotes an atmosphere of teamwork, energy, and fun.

Requirements

  • Ability to speak and write clearly.
  • Ability to use a computer-based order entry system.

Responsibilities

  • Uphold Domino’s standards of grooming, uniform, and appearance.
  • Promote pizza products, specials, and promotions.
  • Receive cross-training in preparing products and ingredients, opening and closing procedures, operating the pizza oven, and properly boxing products for delivery or carryout.
  • Answer store phone lines and assist carryout customers with a sense of urgency.
  • Provide quality customer service to internal and external customers over the phone and in person.
  • Contribute to and promote an atmosphere of teamwork, energy, and fun.
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