Customer Service Rep(08986) - 2392 NC Hwy 10 West

Domino's Franchise•Newton, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is hiring a Customer Service Representative. The representative is the voice of the company, taking orders, answering questions, and helping ensure customers have a positive experience. The role involves working with a team in a fast-paced environment and following Domino’s pizza-making, appearance, and customer-service standards. The company describes opportunities for growth and advancement.

Requirements

Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Must follow Domino’s pizza-making standards and procedures.
Must maintain a clean, professional appearance and adhere to the Domino’s dress code.
Must be friendly and positive with customers.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide friendly customer service.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns patiently and understandingly.
Work with the team to support smooth operations and positive customer experiences.
Follow Domino’s pizza-making standards and procedures.
Maintain a clean, professional appearance and adhere to the Domino’s dress code.
Work efficiently with hustle and energy in a fast-paced environment.