Customer Service Rep(02636) - 385 Symmes Center Dr

Domino's Franchise•Winchester, IN
•Onsite

About The Position

Domino’s Pizza is hiring customer service representatives to receive and process customer orders and perform general store team-member duties. Team members may prepare products, stock ingredients and supplies, take inventory, complete paperwork, operate equipment, and clean the equipment and facility. On-the-job orientation and training are provided. The role may be part-time or full-time, with schedules described as flexible around employees’ other commitments. Opportunities for advancement into management and other roles are available.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination between eyes and hands or fingers to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands of the role, including standing for most tasks; walking short distances; lifting deliveries weighing up to 50 pounds; carrying supplies and dough trays; pushing or pulling trays on dollies; occasional stair or ladder use; bending, crouching, squatting, and frequent reaching and hand use.
  • Ability to work around varying or adverse weather, temperature changes, in-store temperatures ranging from 36 degrees in the cooler to 90 degrees or higher, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Ability to talk and hear on the telephone, use near and mid-range vision and depth perception, and distinguish hot from cold surfaces.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move supplies to storage shelves.
  • Perform additional store tasks such as stocking, cleaning, and maintaining signs or equipment.
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