Customer Service Rep(07826) - 9353 Alondra Blvd.

Domino's Franchise•Bellflower, CA

About The Position

The Customer Service Rep processes customer orders by phone and in person, prepares products, and performs general team-member duties in a Domino’s Pizza store. The role includes operating equipment, stocking ingredients and supplies, taking inventory, completing related paperwork, and cleaning equipment and the facility. Orientation and on-the-job training are provided. The posting offers schedules that may be part-time or full-time and describes opportunities to advance to management and other roles.

Requirements

  • Must be 18 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to perform basic arithmetic accurately and quickly, including making correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make rapid, precise movements and enter orders using a keyboard or touch screen.
  • Ability to talk and hear on the telephone; near- and mid-range vision and depth perception for store tasks; and ability to distinguish hot and cold surfaces.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing for work, walking short distances, lifting and carrying supplies, pushing or pulling trays, and reaching, bending, and occasional climbing or squatting.

Responsibilities

  • Receive and process telephone orders and communicate with customers and co-workers in person and by phone.
  • Prepare products and operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and move deliveries and supplies as needed.
  • Use a computer keyboard or touch screen to enter orders.
  • Perform other team-member tasks, including removing trash and completing outside tasks.
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