Customer Service Rep(05787) - 50 Surrey Plz

Domino's Franchise • Hawkinsville, GA

19h • Onsite

About The Position

The Customer Service Representative works as part of the Domino’s Pizza store team to receive and process customer orders, prepare products, and support day-to-day store operations. The role involves communicating with customers and coworkers in person and by telephone, operating store equipment, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The posting describes opportunities to advance from customer service into management and other roles.

Work takes place in a pizza store and includes standing for most tasks, short-distance walking, occasional paperwork while seated, and frequent use of hands. Team members may work around food-preparation equipment, hot surfaces, coolers, food odors, cornmeal dust, moving mechanical parts, and changing indoor and outdoor temperatures. The position can require lifting and carrying supplies, moving trays, reaching, bending, crouching, and occasional stair or ladder use.

Requirements

• Must be 16 years of age or older.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders in person and by telephone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to use a computer keyboard or touch screen to enter orders.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling trays, bending, crouching, reaching, and frequent hand use.
• Ability to lift and handle deliveries weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and enter orders by computer keyboard or touch screen.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers in person and by telephone to process orders.
• Unload deliveries and move supplies to storage shelves.
• Perform other store-team tasks, including removing trash and other outside tasks when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed